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  #1  
Old 01-30-08, 01:23 PM
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AllTheWhey!
So I get a call last night. It was a guy that lives down the street from my house here at school. He says that UPS accidentally gave him my package. Hot damn that means I got a package! So I go get it today, and its from ATW. I didn't order anything. I open it up and its a shitload of free samples! Apparently when I called back and told them not to worry about a replacement tub for my foaming Cinnamon Bun, they still sent me a bunch of free shit. Good lookin out ATW!! Pretty much all the flavors. Plus Hazelnut. Is that a new one??
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  #2  
Old 01-30-08, 01:25 PM
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Hazelnut must be a new flavor. Haven't heard of it. Let us know how it is.
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  #3  
Old 01-30-08, 01:26 PM
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Quote:
Originally Posted by The_Grinder View Post
So I get a call last night. It was a guy that lives down the street from my house here at school. He says that UPS accidentally gave him my package. Hot damn that means I got a package! So I go get it today, and its from ATW. I didn't order anything. I open it up and its a shitload of free samples! Apparently when I called back and told them not to worry about a replacement tub for my foaming Cinnamon Bun, they still sent me a bunch of free shit. Good lookin out ATW!! Pretty much all the flavors. Plus Hazelnut. Is that a new one??
That's good customer service...
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  #4  
Old 01-30-08, 01:30 PM
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Originally Posted by rado View Post
That's good customer service...
Word. Two thumbs up for AllTheyWhey. I'll write em' an email later.
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  #5  
Old 01-30-08, 04:07 PM
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Nice - good customer service for ATW!
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  #6  
Old 01-30-08, 04:19 PM
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good to hear.
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  #7  
Old 01-30-08, 10:55 PM
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Quote:
Originally Posted by The_Grinder View Post
So I get a call last night. It was a guy that lives down the street from my house here at school. He says that UPS accidentally gave him my package. Hot damn that means I got a package! So I go get it today, and its from ATW. I didn't order anything. I open it up and its a shitload of free samples! Apparently when I called back and told them not to worry about a replacement tub for my foaming Cinnamon Bun, they still sent me a bunch of free shit. Good lookin out ATW!! Pretty much all the flavors. Plus Hazelnut. Is that a new one??
I thought the foaming was normal to ATW.lol well maybe I should write them a letter also.
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  #8  
Old 01-31-08, 09:38 AM
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Quote:
Originally Posted by ROCKETW19 View Post
I thought the foaming was normal to ATW.lol well maybe I should write them a letter also.
Apparently the foaming is normal with some of their flavors. It only just so happens that I had never had one of those foaming flavors before I ordered Cinnamon Bun. The only flavors I had tried were Chocolate, Chocolate Mint, and Bannana. None of which foamed. As soon as I found out that the foaming was normal I immediately called ATW and told them to cancel the replacement shipment that they were sending. I would never try and take advantage of a company's kindness.
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