I don't know how they wrote this
with a straight face. This was a real memo sent out by a computer
company (IBM) to its employees in all seriousness. It went to
all field engineers regarding a computer peripheral problem.
The author of this memo was quite genuine. The engineers rolled
on the floor! Especially note the last couple of sentences.
To whom this may concern
Re: Replacement of Mouse Balls.
If a mouse fails to operate or should it perform erratically,
it may need a ball Replacement. Mouse balls are now available
as FRU (Field Replacement Units). Because of the delicate nature
of this procedure, replacement of mouse balls should only be
attempted by properly trained personnel. Before proceeding, determine
the type of mouse balls by examining the underside of the mouse.
Domestic balls will be larger and harder than foreign balls.
Ball removal procedures differ depending upon the manufacturer
of the mouse. Foreign balls can be replaced using the pop off
method. Domestic balls are replaced by using the twist off method..
Mouse balls are not usually static sensitive. However, excessive
handling can result in sudden discharge. Upon completion of ball
replacement, the mouse may be used immediately.It is recommended that each
person have a pair of spare balls for maintaining optimum customer
satisfaction. Any customer missing his balls should contact the local
personnel in charge of removing and replacing
these necessary items. Please keep in mind that a customer without
properly working balls is an unhappy customer.
:rofl:
with a straight face. This was a real memo sent out by a computer
company (IBM) to its employees in all seriousness. It went to
all field engineers regarding a computer peripheral problem.
The author of this memo was quite genuine. The engineers rolled
on the floor! Especially note the last couple of sentences.
To whom this may concern
Re: Replacement of Mouse Balls.
If a mouse fails to operate or should it perform erratically,
it may need a ball Replacement. Mouse balls are now available
as FRU (Field Replacement Units). Because of the delicate nature
of this procedure, replacement of mouse balls should only be
attempted by properly trained personnel. Before proceeding, determine
the type of mouse balls by examining the underside of the mouse.
Domestic balls will be larger and harder than foreign balls.
Ball removal procedures differ depending upon the manufacturer
of the mouse. Foreign balls can be replaced using the pop off
method. Domestic balls are replaced by using the twist off method..
Mouse balls are not usually static sensitive. However, excessive
handling can result in sudden discharge. Upon completion of ball
replacement, the mouse may be used immediately.It is recommended that each
person have a pair of spare balls for maintaining optimum customer
satisfaction. Any customer missing his balls should contact the local
personnel in charge of removing and replacing
these necessary items. Please keep in mind that a customer without
properly working balls is an unhappy customer.
:rofl:

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