AllTheWhey.Com Disappointment

[Bouncer]

He shouldn't have to chase them around. It's poor business practice plain and simple. Email is usually the most preferred method of communication simply because of documentation.

im not saying he should have to chase them around. i am just saying that if it were me and they had my money i would be in their ear every day to get me my product.

[alwaysgrowing]

im not saying he should have to chase them around. i am just saying that if it were me and they had my money i would be in their ear every day to get me my product.

The beauty of paying with a credit card is I can dispute the charge. I have not received my whole order. So they have not fufilled their end of the transaction

[alwaysgrowing]

But don't worry B, I like allsportsnutrition.com, so I'm keeping it in the sponsors

[Bouncer]

personally i think if they were smart they would off you like 10lbs of isolate free for all the trouble.

[alwaysgrowing]

personally i think if they were smart they would off you like 10lbs of isolate free for all the trouble.

That would have smoothed things over. That would require them to actually return one of my emails/call

[dna9488]

Damn alwaysgrowing, that souds rough. Sorry you went through this. I hope they sent you your other product along with some goodies.

[alwaysgrowing]

Damn alwaysgrowing, that souds rough. Sorry you went through this. I hope they sent you your other product along with some goodies.

They didn't even send my full order, screw the extra goodies. I don't see how you can "forget" to send 20lbs of protein. Its not something you can misplace

[Bouncer]

They didn't even send my full order, screw the extra goodies. I don't see how you can "forget" to send 20lbs of protein. Its not something you can misplace

i dont think its forgetting as much as it is them being way behind and making many mistakes while under pressure.

[alwaysgrowing]

which I would be understanding of, IF they had gotten back to me call or dozen emails

[mofo]

i think if you're going to run a company that is going to offer quality products you have to back it up with quality customer service. best customer service i've encountered (via phone and email) is nokia's service hotline.

[ROCKETW19]

i think if you're going to run a company that is going to offer quality products you have to back it up with quality customer service. best customer service i've encountered (via phone and email) is nokia's service hotline.

Ya I agree customer service is more important that the stuff they sell sometimes.

[Bouncer]

which I would be understanding of, IF they had gotten back to me call or dozen emails

agreed, no excuse.

[alwaysgrowing]

I disputed the charge yesterday at 830. Very dissapointed

[Chadd77]

I'm still waiting for mine too. I was told that it would arrive last Thursday. I placed the order back in Jan. I called on Friday but was unable to reach anyone. I called yesterday and was told the CS rep was not in and that I would get a call as soon as he arrived at 10am. I called back in at noon and was told the CS rep was out at lunch and if I sent him an email he would reply as soon as he returned. I called back in at 4pm and was unable to reach anyone. Very poor service.

[Chadd77]

5 lbs for $38.95
All The Whey at DPS Nutrition - The Nation's leader in Discount Nutrition